qts

Human Resource Transformation

Building Thriving, High-Performing Workplaces

QTS Innovate helps organisations build thriving, high-performing workplaces by aligning people, systems, and strategy. Our HR services are practical, adaptable and designed to deliver meaningful impact and ROI.  We partner with organisations to realign workplace culture, addressing challenging behaviours and fostering environments where people feel valued and connected.

How it Works?

01.

HR Health Check

QTS Innovate delivers through end-to-end, transparent and actionable reviews that help your business stay compliant and identify areas of growth

  • Comprehensive audit of existing HR practices
  • Gap analysis of policies and procedures
  • Risk assessment of current HR operations
  • Recommendations for improvements
  • Compliance verification with current laws

02.

HR Consulting & Strategic Planning

At QTS Innovate, we help enterprises develop a strategic HR management framework that aligns people with your organization’s goals now and into the future. Working with an HR partner will give you an edge with an unbiased perspective, enabling us to challenge established norms and drive innovation.

  • Workforce planning and organizational design
  • Change management strategies
  • Talent acquisition and retention planning
  • Succession planning
  • HR metrics and analytics development

03.

HR Compliance

Compliance issues can cost you time, money, and your goodwill. QTS Innovate partners with you to help you get ahead with proactive HR policies, workplace investigations, reviews and audits that keep your business in check and running seamlessly.

  • Regular updates on employment law changes
  • Workplace health and safety compliance
  • Equal opportunity and anti-discrimination measures
  • Documentation and record keeping requirements
  • Regular compliance audits and updates

04.

In-House HR Training

Empower your HR team with the skills and confidence to lead, support and manage your workforce efficiently. Our training programs are designed to build core capabilities right from technical expertise to strategic expertise.

  • Management and leadership development
  • Employee relations training
  • Compliance and legal updates training
  • Performance management training
  • Diversity and inclusion workshops

05.

Contract, Policies & HR Process Review

QTS Innovate partners with you to help you stay legally sound and operationally clear with meticulously crafted documentation and streamlined processes:

  • Employment contract updates and review
  • Policy manual development and updates
  • Standard operating procedure documentation
  • Process optimization and streamlining
  • Legal compliance verification

06.

Performance Management & Investigations

QTS Innovate follows a thorough, impartial process to ensure every workplace investigation is conducted with fairness, objectivity, and confidentiality. Our proven framework supports you every step of the way, right from the initial complaint to final resolution by helping you safeguard your enterprise and promote a respectful workplace culture.

  • Performance review system development
  • Disciplinary procedure implementation
  • Workplace investigation protocols
  • Documentation of performance issues
  • Training for managers on performance conversations

07.

Mediation & Problem Solving

At QTS Innovate, we aim to create a neutral, confidential environment where all parties can safely share perspectives, reduce hostility, and move toward understanding. This approach fosters open communication while respecting individual experiences.

  • Conflict resolution services
  • Workplace mediation
  • Grievance handling
  • Employee relations issue management
  • Team building and collaboration improvement